What payment methods do you accept?

At BUTAZ LLC, we accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or through the designated courier service.

What is your return policy?

We offer a hassle-free return policy within 30 days of purchase for unused and unopened items. Please refer to our Returns & Exchanges page for detailed instructions on initiating a return.

Do you ship internationally?

Yes, we provide international shipping to numerous countries. International shipping costs and delivery times may vary based on the destination. Please check the Shipping Information page for more details.

Can I cancel or modify my order after it's been placed?

To ensure prompt delivery, our processing times are quick. Contact our customer service team immediately if you wish to cancel or modify an order. Once an order is shipped, it cannot be modified.

Are there any additional fees for international orders?

Additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the recipient. These charges are not included in the product or shipping costs.

How do I contact customer support?

You can reach our dedicated customer support team via email at sales@butaz-auto.com or by filling out the contact form on our Contact Us page. We aim to respond to all inquiries within 24-48 hours.

Are your products covered by a warranty?

Most of our products come with a manufacturer's warranty. Warranty details can be found on the product description page or within the packaging. For specific warranty inquiries, feel free to contact us.